SL-1 Lifetime Warranty Terms & Conditions

1. What's Covered

Shaving Labs warrants the SL-1 razor handle and head against defects in materials and workmanship for the lifetime of the product, when used for its intended purpose under normal personal use.

This warranty is transferable — it stays with the razor, not the original buyer. Anyone in possession of the SL-1 can make a claim, provided they have the original order number. Each order number may be used to make one warranty claim only — once a claim has been fulfilled (repair or replacement), that order number is no longer eligible for further claims.

This includes:

  • Structural failure of the CNC-machined brass body
  • Defects in the gunmetal electroplating under normal use (excluding cosmetic wear — see Section 3)
  • Manufacturing faults affecting blade alignment or razor function

2. How to Claim

  1. Contact us with your order number or proof of purchase.
  2. Provide a clear photo or short video showing the fault.
  3. Our team will review the claim within 5 business days.
  4. If approved, we will repair or replace the SL-1 at no cost to you. We reserve the right to choose between repair and replacement.
  5. Shipping costs for warranty claims are covered by Shaving Labs.

3. What's Not Covered

This warranty does not cover:

  • Normal wear and tear, including surface patina, minor scratching, or gradual dulling of the plating finish over years of use — brass naturally ages and develops character
  • Blades — razor blades are a consumable and are not covered under this warranty
  • Damage from misuse, drops, or physical abuse
  • Damage from improper cleaning (e.g. abrasive chemicals, dishwashers, prolonged water submersion)
  • Unauthorized modification or repair attempted by anyone other than Shaving Labs
  • Loss or theft of the product
  • Cosmetic changes that don't affect function
  • Products purchased from unauthorized resellers (only razors sold directly through Shaving Labs' official store, verifiable by order number, are covered)

4. Proof of Purchase

A valid order number from Shaving Labs' official store is required for all claims. The warranty is tied to the product and the original order number — it is transferable to any subsequent owner of the razor (for example, if given as a gift or resold), provided the order number can be supplied at the time of claim. Each order number is entitled to one claim only, regardless of how many times the razor changes hands.

5. Limitation of Liability

This warranty covers repair or replacement of the SL-1 razor only. It does not cover incidental or consequential damages, including but not limited to skin irritation, cuts, or other injury arising from use of the product. Users should always follow standard safety razor practices.

This warranty is in addition to, and does not affect, your statutory rights as a consumer under applicable law (including the UK Consumer Rights Act 2015, the Magnuson-Moss Warranty Act and applicable state consumer protection laws in the United States, and equivalent consumer protection law in Ireland and the Netherlands where applicable).

6. Changes to This Warranty

Shaving Labs reserves the right to update these terms. Changes will not affect claims on products purchased prior to the update, which remain governed by the terms in effect at the time of purchase.

7. Contact

For all warranty claims or questions:
hello@shavinglabs.com

This warranty is provided by Shaving Labs and applies exclusively to the SL-1 Safety Razor. It does not extend to blades, accessories, or bundled items unless explicitly stated.
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